Fake Turquoise and False Promises: Unpacking the Kendra Scott x Wrangler Debacle

  • Misleading advertising: Claiming magnesite as “authentic turquoise” is simply inaccurate and potentially deceptive. It preys on the emotional resonance and perceived value associated with genuine turquoise, a stone deeply rooted in Native American culture and tradition.
  • Eroding trust: Consumers trust Kendra Scott for its quality and craftsmanship. This misstep erodes that trust, leaving customers feeling duped and questioning the brand’s integrity. Especially when the price tag is in the high hundreds and you find out its costume jewelry quality with silver plated brass.
  • Cultural appropriation: Turquoise holds immense cultural significance for various Native American tribes. Using the term “authentic” to describe magnesite in this context trivializes that significance and potentially appropriates cultural elements for commercial gain.
  • Issue a transparent apology: Acknowledge the mistake, explain the reasoning behind the use of magnesite, and express genuine remorse for misleading customers.
  • Offer clear labeling: If magnesite is to be used going forward, ensure crystal-clear labeling that accurately identifies the material. Transparency is key to regaining trust.
  • Support the communities impacted: Consider partnering with or financially supporting organizations dedicated to preserving Native American culture and preventing its appropriation.

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